Applied Intelligence Briefing
Edge Analytics / Applied Intelligence BriefingCase study
Optimising forecourt operations through automated data intelligence
A major UK forecourt retailer converted existing pump data into an automated daily process and reporting solution, reducing downtime and flow issues and enabling predictive maintenance.
- Client
- UK forecourt retailer
- Platforms
- ADEPT
- Purpose
- Operational intelligence
Automated intelligence for faster maintenance decisions
The business challenge
How can daily pump data become faster, actionable operational intelligence?
Context
Across a large network of staffed and unmanned forecourts, pump uptime and flow are critical to customer service and commercial performance. Existing pump operational data is not yet being used to generate actionable intelligence.
Requirement
Capture and report pump performance reliably each day, identify unavailable or underperforming equipment quickly and accurately and reduce dependence on manual monitoring and site-level checks.
Method
- 01
Automated process
Secure cloud-based solution to process daily pump-level data with light-touch data integration requirements.
- 02
Performance exceptions
Identified non-operational pumps and abnormal or reduced flow rates consistently and cost effectively across the network.
- 03
Operational reporting
Presented network and site-level reports through Power BI so teams can prioritise intervention and inform service management.
Outputs & significance
Daily data for operational action
DAILY
Faster detection
Reduced the time between a pump issue occurring and operational teams becoming aware of it.
Prioritised response
Focus maintenance attention on the sites and pumps with most need and improve service provider SLAs.
Predictive foundation
Created data depth and associated analytics to support preventative and predictive maintenance approaches.
Significance
Existing pump performance data became a direct lever for increased availability and service
Automated daily monitoring improved responsiveness, reduced manual collation and created a scalable foundation for increasingly sophisticated performance management.